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Re: SAP Router service issue

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Hi,

 

Your saproutab seems wrong : sapserv2 public IP is 194.39.131.34 not 147.204.2.5.

nor 194.117.106.129 ( which is the one for VPN connection to SAP ( sapserv1 )

That said, your saprouttab should look as follows :


#SNC connection to SAP

KT "P:CN=sapserv2, OU=SAProuter, o=Sap, C=DE" 194.39.131.34 *

 

# inbound connections MUST use SNC

KP "p:CN=sapserv2, OU=SAProuter, O=SAP, C=DE" 192.168.0.13 3200

KP "p:CN=sapserv2, OU=SAProuter, O=SAP, C=DE" 192.168.0.13 8100

KP "p:CN=sapserv2, OU=SAProuter, O=SAP, C=DE" 192.168.0.13 3299

 

# Connection from sap to internal system

P    194.39.131.34    192.168.0.13    3200

# Access from the local network to SAP

p    192.168.0.13    194.39.131.34    3299

# all other connections will be denied

D  * * *

 

 

HTH, Best regards,

Steve.


Re: Parameter ID does not exist in user profile

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Hi,

 

Go to SE80->Edit Object->Enhanced Options->More->SET/GET Parameter ID->

Enter new name & Click on create.

 

After creating new id, you can add in SU3.

 

Thanks

Re: Notifications on "Customer Action"

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Hi Andy,

 

Is it a modified customer transaction type (ZMIN) or standard one?

 

You can maintain this in Action Profiles. Transaction SPPFCADM, choose 'CRM ORDER', and click on 'Condition Configuration' button.

 

ZMIN.jpg

Choose Incident Management Message (for SMIN), for ZMIN it will Z Incident Management Message.

 

choose.jpg

Click on 'Create' button, and choose 'E-mail to Reporter'

 

SendToReporter.jpg

For newly created Action, choose 'Start condition' tab and clikc on 'Edit Condition' button.

 

ds.jpg

 

Give a Name for your new Action, and after that maintain condition.

Click on 'Click here to create a new condition'

dds.jpg

Choose 'User Status' for Express. 1 column, in Operator column choose '=', and then in Constant tab choose appropriate User Status - Customer Action for Express. 2 column.

saa.jpg

After that save Condition and go back.

It should work.

Re: SAP Router service issue

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Thanks Steve, I have give same entires in Routtab but issue remains same

 

Service started , but oss1 not working

 

I have checked the validity of SAP Router its Good dont whats happening Related ports are opened 

 

error3.PNG

 

errro4.PNG

 

Thanks,

Rahul

Re: Error Custom Code Management Setup in Part 7 Schedule Collector Jobs

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Hi Philipp Merk,

 

I have successfully run the ATC on managed system and re-run SM_CCL:OBJ_ job.

 

But the SM_CCL:QUAL_ job still ended with same error, and infocube 0SM_ATC still empty in solman.

Is there any configuration that i missed?

 

Thanks & regards,

Husin

Re: SAP Router service issue

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Hello Rahul,

 

Can you please perform followings test commands and paste the output.

 

SAProuter -V'

sapgenpse'

sapgenpse get_my_name -n all'

sapgenpse seclogin -l'

niping -c -O -H 194.39.131.34 -S sapdp99'

 

niping -c -O -H /H/<internal IP SAProuter>/H/194.39.131.34/H/localhost'

 

 

Regards

Anand

ChaRM - Actions for Tickes (Urgent or Normal) in New Route not Show

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Hi Experts,

 

We create a new production route to our HR Production System, in the route we have DEV > QAS > PRD, but we have a problem in first step, I can create a ChaRM ticket (Urgent or Normal Correction) but only in Urgent I can create a Transport Request (TR) and neither I can set to “Finish Development” for send TR to QAS. In attach files you can see what I trying describe. 

Attention Points:

 

  1. This Solution Manager is 7.1 but the Transaction Types was 7.0 (old ChaRM), we can’t migration now for new version;
  2. For create new route using Old Transaction Types, we insert in the table “/TMWFLOW/OLDPROJ” the name of project;
  3. The same configuration is used in other route (ECC Project) and work very well.

 

What can I check for review Action or get Log that any information about error?

 

Maintenance Cycle.png

Task_List 1.png

Task_List 2.png

Task_List 3.png

Maintenance Cycle.png

Tickets.png

Normal.png

Urgent.png

Change the status of follow-up transaction (ChaRM)

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Hello!

 

My requirement is to trigger status change of CD with status of RfC.

Is it achievable with customizing to change the status of successor with status of predecessor?

As I know customizing from spro path ‘Make Settings for Change Transaction Types -> Specify Status Attributes->….’works only one way – changes status of predecessor document from successor document. I need vice versa. Would appreciate advises.

 

Regards, Diana


ITSM- No description for some tickets

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Hi All,

 

i did some customization on UI for some layouts on our SAP ITSM after that

there is no description appearing on the submitted tickets !

 

how to solve this issue , it will be ok if i can revert back to the default one

 

Thanks

Re: Rapid Content Delivery CSU_INFO.XML error

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Hi, Ruth.  I already tried all that.    Check updates works, but the upload is what fails.  The manual step also throws the same XML error.  Something inherently wrong.  SAPCAR will uncar the file successfully.  Everything works EXCEPT the actual update. 

 

Went through the whole RCD master note, implemented the following, no change in the behaviour. 

 

 

2253312

2241001

2099283

2126059

2149896

2119938

 

These are the errors I'm seeing.

xml errors.jpg

or when I try to run the import from RCD -

MAI error 2.jpg

Display option in the Damaged Test Cases

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hi Team,

 

I am facing the issue like in the Damaged Test cases there is an option to "DISPLAY". But when we click on the display option in the damaged test case section its re-recording ,please let us know whether the function of DISPLAY is to do re-recording? We also have an option as "CHANGE"  in the

Damaged Test cases and let us know whats the use of the CHANGE functionality then?

 

Main Note:The display option in the Damaged test case section is re-recording. How it is different from change?

 

Test management->Damaged test case Worklist->Test script->Display

 

Please refer the screenshot below:

 

damaged1.jpgDamage2.jpg

Re: ITSM- No description for some tickets

Re: Error when update SPAM/SAINT : DDIC ACTIVATION

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Hi Ram,

 

Thanks for 2194241 it worked for me.

 

 

Regards,

Chidanand

How to define the parameter in the IF loop

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hi team,

 

We are trying with the IF loop in the CBTA and we are not sure of what and how the parameter to be defined for the IF loop.

 

For eg:in the ME21N tcode there is a tab called Brazil appears for only some plant.The condition we say is the :If this Brazil tab appears then enter the details in it, if it not appering ELSE save and generate the document number.

 

I have a few question like:

 

1)What is the token to be provided for "Left Operand"-Parameter name or  Ref parameter or anything else?

2)What is the token to be provided for "Right Operand"- 'True or False" or "0 or 1"?

 

Please find below the screenshots:

if1.jpg

 

 

 

if 2.jpg

Please let us know if you are aware of the issue.

 

 

Regards,

Eswari

Re: Issue while setting "Withdrawn" status for defect correction


Export to spreadsheet not possible

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Hello Experts,

 

I am trying to export list of change documents (Result List ) through SM_CRM. Export to spreadsheet button is visible and when i click on export to spreadsheet button, nothing happens. System does not prompt options like save, save as, cancel.


sc1.JPG

Is there any setting for restriction.

 

Thanks in advance.

 

Regards,

Omkar

Incident number missing in the subject line

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All,

 

The incident number is missing in the subject line of email being sent to end user when we are creating a ticket. Can someone give any pointers.

 

Regards,

Salil

Re: CCDB Errors every Weekend

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Hello Lukas,

 

Every day this job run in background and we are also having same issue(Don't Know why?)

 

Looks like this is high maintenance product!!!!

 

Thanks

Yogesh

Re: Error during connection to system XXX / 200: Client 200 is not available in this system

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Hmm..

 

Could you create RFC connection manually and assign it like on screenshot below?

screenshot.PNG

Re: Rapid Content Delivery CSU_INFO.XML error

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Hello,

 

I have a workaround :

 

Goto http:// service.sap.com/swdc -> Support Packages and Patches -> Browse our download catalog -> SAP Technology Components->SAP Solution Manager->Additional Content->ST-CONT 100

Download the SAR file.

Execute the report RCSU_MANUAL_UPLOAD. Select the SAR file to be uploaded. Click on Open.

Return to Rapid Content Delivery UI

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