Besides that, this document shows how to setup the trusted connection between the Diagnostics agent and the SAP Host agent, ensure that you have done that(set property service/admin_users = <daa>adm in the host_profile).

There are many KBAs describing possible causes and solutions for this issue:

1815163 Solution Manager managed system configuration check returns "The definition of Technical System 'SID~STACK' is not correct: 'SID~STACK': Operating System 'OS NAME' of Host 'hostname' must have at least one Software Component Version"

1799138 Solution Manager configuration check returns "The definition of Technical System '{SID}~{STACK}' is not correct: '{SID}~{STACK}' : Operating System '{OSName}' of Host '{hostname}' must have at least one Software Component Version"

1890035 Some important checking points for outside discovery

1992309 How to troubleshoot the Outside Discovery issues about Host

Let me know if this is not enough to fix the issue. If not, we must check the e2edcc logs of the diagnostics agent, and also perform a trace with debug log level in the Landscape Browser.

Regards,

Daniel.

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Re: warning while switching phase in charm maintenance cycle

December 4, 2015, 10:28 am

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Hi Abdul:

I would suggest you take a look at KB 2133947. That is the one that we used to resolve a similar issue.

https://service.sap.com/sap(bD1lbiZjPTAwMQ==)/bc/bsp/sno/ui_entry/entry.htm?param=69765F6D6F64653D3030312669765F7361706E6F7465735F6E756D6265723D3231333339343726

Regards,

Juan

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Rapid Content Delivery CSU_INFO.XML error

December 4, 2015, 1:48 pm

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Hi, all.

Trying to update content from step 2.7 in techmon, getting an error that I can't get past. I get to step 2.7 Update Content, see that there is a download pending (v16). Click on teh link to download, it takes me to the RCD screen where I select Version 16 and start the download job.

Job SM: CSU_DOWNLOAD_DELIVERY fails pretty quickly with "Error while writing file CSU_INFO.XML", for which I've found zero detail either here or on SMP. I've gone through all the notes I could find for RCD, no luck so far. The auto download of the updates is working, but I can't apply them. Rather annoying, since this did work not too long ago with v12 of the version update.

I get the same error when I try to do a manual update, the log then shows "Invalid Content XML" with no details whatsoever. And I'm not seeing any errors in any logs I've looked at (st22, slg, sm21, OS level) unless I"m just not finding the problem.

RCD shows a message (green check) that says "Import of Content MAI with Registered Version 1 not possible". I'm guessing that this is because of the failure of the download job, but not really clear (and not a lot of info available there either).

SM:RCD_CHECK_UPDATES job runs fine, SMPAUDWNLD RFC works fine.

Anyone have any hints? This is just an annoyance on a Friday afternoon..

Thanks

Bernie Krause

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Re: Rapid Content Delivery CSU_INFO.XML error

December 4, 2015, 2:52 pm

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Hello Bernie,

Please implement the note ‘2253312’ in your system and then you start the job SM:RCD_CHECK_UPDATES (program RCSU_AUTO_NOTIFY_AND_DWLD) again or you may also do the manual upload to get the content immediately.

If you want to do the manual upload , you need to follow the below steps: http://wiki.scn.sap.com/wiki/display/TechOps/How+to+support+customers+who+don%27t+have+OSS+and+Service+Market+Place+connections+from+Solution+Manager

Hope this resolves the issue.

Regards,

Ruth

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