Re: service desk solman7.1 issue
Please unmark my answer as Correct Answer, I do not deserve points for sticking to the rules of engagement. You can simply close the discussion thread by clicking "Mark as assumed answered", without...
View ArticleRe: Sending e-mail notification to all processors of Support Team in Incident...
Hello Suchit,There are 2 ways of doing it.Either as per document mentioned above.In the BRFplus you can map SAP component to BP of any particular user and in email id you can have other users as...
View ArticleMail to Reported By instead of Message Processor
Hi, I'm trying to send an email to the Message Processor, when something is changing on an incident - but I have some problems with the action definitions. I would like to be able to use the mail forms...
View ArticleExternal diagnostic agent
Hi, I have solution manager 7.1 SP08 and I'm trying to connect an external satellit systemI've made these stepsRegister satellite system through internet using RZ70 using my public IP (201.156.X.X)...
View ArticleRe: External diagnostic agent
Check that link Juan Carlos, after script setup go to step on solman_setup to asign you diagnostic agent on the remote system. http://scn.sap.com/thread/3340409 # Update server name on smdsmdsetup...
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Job Chain using JSM/CPS
Hello Guys, We want to automate few inter-dependent jobs using JSM/CPS.I have gone through various blogs and docs but still i am getting confused.I have attached the model which we want to automate....
View ArticleRe: External diagnostic agent
Hi Juan Carlos, Using sapinst instead of smdsetup allows you to add saprouter string. It's easier just renové current Agent and install new Hope this helps Regards
View ArticleRe: External diagnostic agent
Adding saprouter string trought smdsetup, and working ;-) # Connection trought saproutersmdsetup addsaprouter route:"/H/x.x.x.x/S/3299/H/solman.domain.com/S/3299"
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Only for ger your feedback - ewa for non-ABAP system
How many of you that work around Solution Manager, found a lot of problem on the ewa setup for "JAVA" system ? Maybe the 20 troubleshooting on sap notes need to be improve ? I got a loot of information...
View ArticleRe: Only for ger your feedback - ewa for non-ABAP system
hi, we also running Java only systems quite some numbers, I didnt apply any specific note with respect to Java only systems. Even no special care taken for ewa activation, Just finished al steps in...
View ArticleRe: Controlling of 'Reply' and 'Confirm' buttons
Hello, I am also encountering a problem in the confirm button since it is disabled. What entries did you input in the table? Thanks! Grace
View ArticleRe: Confirm Button for Service desk 7.1 workcenter
Algrace BELLINGAN wrote: Also if we give this role to a reporter/key user than other authorizations which are intended for message processors only will also be accessed by them.That's why I told you...
View ArticleRe: Only for ger your feedback - ewa for non-ABAP system
Thank Jansi, When i found the problem with the support of AGS team i will tell you the root cause of our java grey nightmare ;-).
View ArticleRe: No destination for SAP customer number XXXXXX
Gajanand, you can delete the SM...11111 RFC whithout nay problem, an then create it again from SM_CONFIG_RFC, from that report you dwnload an excel template where you can fill it with any number of sap...
View ArticleRe: External diagnostic agent
So, in which order should I execute the commands?1. Registration of agent on sld2. connection trough saprouter3. connection to solution manager thorugh P4? Are all the steps necessary?thanks in advance
View ArticleRe: JSM in Solution Manager without CPS Redwood
Hi Nak-Woon, one thing should be clear SAP Solution Manager is not a job scheduling tool by itself. The main purpose of JSM in SAP Solution Manager is to provide a standardized job documentation and a...
View ArticleRe: External diagnostic agent
Hello Juan Carlos, i follow all 4 steps in order that i set before and it works without problem
View ArticleRe: transporting Roadmaps with rmdef
Hi Peter, Thanks for responding.Yeah, that's pretty much what I've done. The problem is the Change Object Directory Entries isn't working, so I'm stuck. Thanks and regards,Russ
View ArticleRe: External diagnostic agent
Thanks for your helpI think there is a problem with saprouter connectionWhat string should I have in my saprouttab?I have forwarded port 8101 (for P4 connection) to my solman is this right?I still...
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