Re: Message processor, status profile influence
Hello Rob, Please check below notes if they will help you. You can also trace authorization prfiles usint ST01.1755271 - Message Processor cannot change the incident status to Confirmed or...
View ArticleUnable to get diagnostics agent from SLD Server
During the SLD configuration, step 6.3 has be trying to get agents, but I receive the following error messages: SOAP:1.007 SRT: Unsupported xstream found: ("HTTP Code 401 : Unauthorized") Web service...
View ArticleRe: Unable to get diagnostics agent from SLD Server
Hello Jason, In addition check this note 1822831 - Web Service Soap Errors in solman_setupBR,K.
View ArticleRe: Unable to get diagnostics agent from SLD Server
Hi Jason Kindly check this SAP KBA 1752309 - Web service invocation problem caused by Unsupported xstream found ("HTTP Code 404 : Not Found") during SOLMAN_SETUP 1925606 - Error "SOAP:1.007 SRT:...
View ArticleRe: e2e alert analysis report email missing data from attached html
going to try note 1814895 - Metric detail missing in E2E Analysis report
View ArticleRe: e2e alert analysis report email missing data from attached html
Hi Kenneth, I too had the same issue. The same note 1814895 fixed the issue for me. Thanks,Karthik.
View ArticleLMDB synchronization Error after License installation on Solman 7.1 SP4
Hi team, Recently I did the system preparation and Basic configuration on a SOLMAN 7.1 and al the necessary steps were successfully performed, among these the synchronization between Solman to SLD and...
View ArticleRe: LMDB synchronization Error after License installation on Solman 7.1 SP4
Hi Enrique, I recommend you to apply the recommendation in note: 1849098 - Error handling in content synchronization Don't forget the manual instructions. Regards,Hugo
View ArticleRe: Solman 7.1 system status Error
Hi,Please user fully qualifies host name as most of the times this is the cause of the issue. You are using short names. ThanksRishi Abrol
View ArticleRe: Solman 7.1 system status Error
Problem seems to be with technical system configuration . 1.Check if it is properly synched with SLD or not2. Check LMDB , if the information is available or not. looks like software component...
View ArticleCorrect configuration for AI_CRM_IM_UPDATE_FROM_SAP?
Hello everybody,I just wanted to know what is the correct configuration for the report AI_CRM_IM_UPDATE_FROM_SAP so that it updates the messages send to SAP. As mentioned in SAP Note1516780 and in...
View ArticleRe: Request for Change - Project Field Auto Populate
Thanks Shaswat and Daniyar. I did help. Sajid
View ArticleRe: High CPU System Utilization : DIA Agents
Hi Roman, Here is the output of the top command :
View ArticleRe: Solutions - How to configure them and EWA in SolMan 7.1?
Hello Gustavo, As said before, click on ECC 6.0 - EC0, EWA which is appearing in blue and underlined..It will ask you which EWA you want to check. Then click on the EWA which you have recently...
View ArticleAlerts not displaying in Alert Inbox
Hi I am having an issue like alerts not displaying alert inbox.I have tried both from GUI & in browser.Also issue is only with System Alerts others where coming fine. The same is coming for other...
View ArticleRe: Extractors not picking current data
Hello Aditya, have you check Extractor Framework on Solution Manager Administrator Workcenter ? there you can check solman configuration for extractors and logs for each one. go to "solman_workcenter"...
View ArticleRe: CCLM
Hi Karthik, I have already implemented this note... Can u please suggest something else.. ThanksRegardsMegha Aggarwal
View ArticleRe: Hiperlink in CRM UI when pressing F2
Dear Renato, the hyperlink is generated in the WebUI Component GSFIELDINFO in the Page FieldInfo.htm. This page is called when the F2 key is pressed. I found that by using the where used function of...
View ArticleFrom Wily RTV Dashboard - How to check the server nodes which doesn't respond ?
Hi We are using Solman 7.1, with Wily RTV version, the IS agent version is 8.2... Recently, we faced an issue in which one of the server node (in dialog instance 1), stopped responding to any user...
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