Re: Use Charm without transport management

Hi David

There is no agent here but partner called Change Manager whom you can provide Change Manager roles to authorize change request.

Further SAP delivered workflow or ChaRM workflow is entirely different from ABAP workflow.

the processing happens in charm via actions chaning status etc.

check below wiki with lot of doc along with some demos to help you further

ITSM Wiki - IT Service Management and ChaRM Wiki Homepage - SAP IT Service Management on SAP Solution Manager - SCN Wiki

You can share more details to help you further, if above is not sufficient.

Thanks

Prakhar