Hi Sudarshan,
work center are user specific which means if you name is there in any field of the ticket then only it shows in the workcenter view like CREATED(1) - i.e. you have requested one incident and it is in created status
Thus, you need to goto sm_crm and search for all ticket posted by your known reporter. Then check if your ID is fill in the ticket if not assign this to your self and save it.
further this will appear in your incident workcenter.
Also, if this is assign to your team automatically and you have your BP assigned to that BP then also in the my team ticket this is visible for you
hope this clarifies if not let me know further
Thanks
Prakhar