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Re: ChaRM migration to New Solman System

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Hi PK,

 

Like everybody mentioned here already it is not possible to migrate old tickets

 

the best option would be to do system copy if you are migrating to new hardware and then perform the complete Upgrade using SUM etc

 

further, create new transaction type as per process in this system

 

you can check my blog as well for some common errors and issues during upgrade

Upgrade Roadmap - Solution Manager 7.0 to 7.1 with Service Desk/ChaRM

 

Thanks

Prakhar


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